Help & contact
How can we help?
Questions, feedback, and bug reports are welcome. Include the app version, device model, and iOS or macOS version when reporting an issue.
Email support
We’ll get back to you as soon as we can.
Frequently asked questions
Does the app require an account?
No. The Type Chart does not use an account system. Preferences, favorites, saved searches, teams, notes, and learning progress are stored locally on your device.
How do I restore my Pro purchase?
Open Settings in the app, choose The Type Chart Pro, and use Restore Purchases. Make sure the device is signed in to the Apple Account used for the original purchase.
How do I delete my app data?
Use Clear Favorites or Reset App Data in Settings > Preferences > App Data. Deleting the app also removes its locally stored data.
Why is a Pokémon, move, or game option unavailable?
The app preserves game-specific availability and mechanics. Choose the intended game or format first; unsupported choices remain unavailable so results stay accurate for that context.
Where can I see what changed?
Visit the Release Notes for the current version and previous updates.
Helpful details to include
- What you were trying to do
- What happened and what you expected
- The Type Chart version and build number
- Your device model and OS version
- A screenshot, if it does not contain private information